Customer Relationship Management for Aerospace & Engineering Businesses
Aim: Learn how to increase your sales and referral rate by using your customers as part of your virtual sales force. We will show you how to increase customer loyalty, reduce time to market for new products and services, highlight opportunities for improvement and increase your turnover.
Customer databases are a key asset for the business and we will show you how to maximise the return from this asset.
- CRM Business Philosophies
- Service Level Agreements
- Customer Communications
- Use of Information
- Customer Evaluation
- Touch Points
- Customer Segmentation
- Increase your sales
- Increase your referral rate
- Increase your customer loyalty
- Reduce the time to market for new products and services
- Highlight opportunities for improvement
- Increase your turnover
If you wish to find out more or to book please click HERE – thank you.