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Forthcoming Events

Mar
28
Tue
9:30 am NATEP NATIONAL SHOWCASE EVENT @ Manchester Conference Centre
NATEP NATIONAL SHOWCASE EVENT @ Manchester Conference Centre
Mar 28 @ 9:30 am – 4:30 pm
NWAA are pleased to announce as part of our collaboration on the National Aerospace Technology Exploitation Programme (NATEP), we will be hosting the NATEP National Showcase 2017 on Tuesday 28th March at the Manchester Conference[...]
Mar
29
Wed
9:30 am Sales for Aerospace & Engineeri... @ Montgomery Room, Rushmoor Borough Council Offices
Sales for Aerospace & Engineeri... @ Montgomery Room, Rushmoor Borough Council Offices
Mar 29 @ 9:30 am – 4:00 pm
Aim: Sales skills  are the single most undervalued and misunderstood skills in business. Engineering businesses can dramatically improve their turnover  by implementing  effective sales techniques and a driven sales plan.  This course will increase the[...]
Apr
24
Mon
9:30 am Digital Marketing for Aerospace ... @ Vulcan Room, Rushmoor Borough Council Offices
Digital Marketing for Aerospace ... @ Vulcan Room, Rushmoor Borough Council Offices
Apr 24 @ 9:30 am – 4:00 pm
Aim:  Aids your comprehension of web marketing while helping you to understand how  to increase sales and boost your web ranking on the internet specifically for engineering and aerospace businesses. This will reduce your marketing[...]

More events »

Customer Relationship Management for Aerospace & Engineering Businesses

WHEN:
24th May 2017 @ 9:30 am – 4:00 pm
WHERE:
Montgomery Room, Rushmoor Borough Council Offices
Farnborough
UK
 
COST:
FAC Members: £135 + vat: Non Members: £185 + Vat
CONTACT:
FAC Events Team
01252 375 600
CATEGORIES:

Aim:  Learn how to increase your sales and referral rate by using your customers as part of your virtual sales force. We will show you how to increase customer loyalty, reduce time to market for new products and  services,  highlight  opportunities  for  improvement  and  increase your  turnover.

Customer databases are a key asset for the business and we will show you how to maximise the return from this asset.

Course Objectives:

  • CRM Business Philosophies
  • Service Level Agreements
  • Customer Communications
  • Use of Information
  • Customer Evaluation
  • Touch Points
  • Customer Segmentation

Course Benefits:

  • Increase your sales
  • Increase your referral rate
  • Increase your customer loyalty
  • Reduce the time to market for new products and services
  • Highlight opportunities for improvement
  • Increase your turnover

If you wish to find out more or to book please click HERE – thank you.

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