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Forthcoming Events

May
9
Tue
7:00 pm New FAST Talk on Hawker Siddeley... @ The Village Hotel
New FAST Talk on Hawker Siddeley... @ The Village Hotel
May 9 @ 7:00 pm – 9:00 pm
The speaker recounts the story of one of the UK’s best-loved airlines, the Hawker Siddeley Trident.  The Hatfield-built trijet promised to revolutionise the short-haul air transport market with its advanced design, low operating costs and[...]
May
10
Wed
9:30 am MRO Baltics: BEER – Eastern Euro... @ National Palace of Culture Congress Centre
MRO Baltics: BEER – Eastern Euro... @ National Palace of Culture Congress Centre
May 10 @ 9:30 am – May 11 @ 5:00 pm
MRO Baltics, Eastern Europe, and Russia (BEER) brings together industry stakeholders including leaders representing airlines, regulators, suppliers, and service providers for an energetic and educational networking event! THE CONFERENCE This is where thought leaders in[...]
May
24
Wed
9:30 am Customer Relationship Management... @ Montgomery Room, Rushmoor Borough Council Offices
Customer Relationship Management... @ Montgomery Room, Rushmoor Borough Council Offices
May 24 @ 9:30 am – 4:00 pm
Aim:  Learn how to increase your sales and referral rate by using your customers as part of your virtual sales force. We will show you how to increase customer loyalty, reduce time to market for[...]

More events »

Customer Relationship Management for Aerospace & Engineering Businesses

WHEN:
24th May 2017 @ 9:30 am – 4:00 pm
WHERE:
Montgomery Room, Rushmoor Borough Council Offices
Farnborough
UK
 
COST:
FAC Members: £135 + vat: Non Members: £185 + Vat
CONTACT:
FAC Events Team
01252 375 600
CATEGORIES:

Aim:  Learn how to increase your sales and referral rate by using your customers as part of your virtual sales force. We will show you how to increase customer loyalty, reduce time to market for new products and  services,  highlight  opportunities  for  improvement  and  increase your  turnover.

Customer databases are a key asset for the business and we will show you how to maximise the return from this asset.

Course Objectives:

  • CRM Business Philosophies
  • Service Level Agreements
  • Customer Communications
  • Use of Information
  • Customer Evaluation
  • Touch Points
  • Customer Segmentation

Course Benefits:

  • Increase your sales
  • Increase your referral rate
  • Increase your customer loyalty
  • Reduce the time to market for new products and services
  • Highlight opportunities for improvement
  • Increase your turnover

If you wish to find out more or to book please click HERE – thank you.

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